Privacy Policy

Effective Date: August 25, 2026

Janette and Sons Excavating ("we," "us," or "our") operates janetteandsons.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or contact us about septic, excavating, or related services.

Information We Collect

Information you provide to us:

Name, phone number, email address, and mailing/service address
Property details related to service requests (e.g., septic system age, lot size, access notes)
Messages submitted through contact or quote request forms
Information provided when scheduling an appointment or requesting an estimate

Information collected automatically:

IP address, browser type, and device information
Pages visited and time spent on the Site
Referring website or search terms (via cookies or analytics tools)

How We Use Your Information

We use the information we collect to:

Respond to quote requests and service inquiries
Schedule and perform septic, excavating, or related services
Send appointment confirmations, invoices, or service updates
Improve our Site and marketing efforts
Comply with legal and regulatory requirements (e.g., health department permitting)

Sharing of Information

We do not sell your personal information. We may share information with:

Subcontractors or crew members involved in completing your service
Local health departments or permitting agencies, where required
Payment processors, if online payment is offered
Service providers who help us operate the Site (e.g., hosting, analytics)

We may also disclose information if required by law or to protect our rights, property, or safety.

Cookies and Analytics

Our Site may use cookies or similar tracking tools (such as Google Analytics) to understand how visitors use the Site. You can disable cookies through your browser settings, though some Site features may not function properly.

Data Retention

We retain customer and property information for as long as needed to provide services, meet legal/recordkeeping obligations, and support future service needs (e.g., septic maintenance history).

Your Choices

You may:

Request that we correct or delete your personal information (subject to recordkeeping requirements)
Opt out of marketing emails or texts at any time
Contact us with questions about how your information is used